Health and Safety policy
Enfield Movers Health and Safety Policy
Enfield Movers is committed to providing a safe and healthy working environment for all employees, contractors, customers and members of the public who may be affected by our removal and relocation activities. This Health and Safety Policy sets out our principles, responsibilities and procedures to prevent injury, ill health and damage to property during all moving, packing, loading, transport and storage operations.
Policy Aims
The aims of this policy are to protect the wellbeing of our staff and customers, comply with relevant health and safety legislation, promote safe working practices across all moving jobs, and continually improve our health and safety performance. Health and safety considerations are integrated into our planning, supervision and delivery of every move.
Management Responsibilities
Senior management at Enfield Movers accepts overall responsibility for health and safety within the company. This includes providing suitable resources for training, equipment, maintenance and supervision, ensuring that risk assessments are carried out and reviewed, establishing safe systems of work for all removal activities, and monitoring compliance with this policy.
Managers and supervisors are responsible for implementing this policy on a day-to-day basis, planning work to minimise risk, briefing teams on site-specific hazards, and taking prompt action to address any health and safety concerns raised by staff or customers.
Employee Responsibilities
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. Staff must follow company safety procedures and instructions, use equipment and personal protective equipment correctly, report accidents, incidents and near misses without delay, and raise any concerns about hazards or unsafe practices with their supervisor.
No employee should carry out any task that they feel is unsafe or for which they have not been properly trained. Enfield Movers supports staff who stop work on reasonable health and safety grounds.
Risk Assessment and Safe Working Practices
Before undertaking removal work, Enfield Movers assesses the risks associated with the property, items to be moved, access routes and transport requirements. Particular attention is given to manual handling tasks, stairways, narrow corridors, heavy or awkward items, and parking or loading conditions.
Findings from these assessments inform safe working methods, including team sizes, lifting techniques, equipment selection and vehicle loading arrangements. Risk assessments are reviewed regularly and updated when new equipment, processes or types of work are introduced.
Manual Handling and Lifting
Manual handling is a key part of removal work and is managed carefully to reduce the risk of injury. Staff receive training in safe lifting techniques, team lifting, use of trolleys and moving equipment, and recognition of personal limits. Heavy, fragile or high-value items are moved using appropriate tools, padding and securing methods.
Employees are instructed not to move items that are beyond their capability, that cannot be handled safely with the available equipment, or that pose an unreasonable risk to themselves, colleagues or property.
Vehicles, Loading and Driving
All vehicles used by Enfield Movers are maintained in a safe and roadworthy condition. Regular checks are carried out on brakes, tyres, lights, securing points and loading areas. Drivers must hold appropriate licences and follow company rules on safe driving, journey planning and rest breaks.
Loading and unloading are planned to maintain vehicle stability, prevent shifting loads and avoid overloading. Goods are secured using suitable restraints, and staff are trained to work safely around vehicles, particularly when reversing, operating tail lifts or working in busy streets.
Equipment and Personal Protective Equipment
Enfield Movers provides suitable equipment for lifting, carrying and protecting goods, including dollies, sack trucks, straps, blankets and other moving aids. All equipment is inspected and maintained to ensure it remains safe and fit for purpose.
Where required, employees are issued with personal protective equipment such as safety footwear, gloves and high-visibility clothing. Staff are trained in its correct use, care and storage, and are expected to wear it whenever required by company procedures or site rules.
Customer and Public Safety
Protecting customers and the public is central to our work. Enfield Movers plans moves to minimise disruption and hazards in and around properties. This may include managing access routes, keeping walkways clear, using warnings and barriers where necessary, and coordinating vehicle movements to reduce risk.
We take care to safeguard customers belongings and property, using appropriate protections for floors, walls, doors and furniture. Any damage or safety concern identified during a move is reported and addressed promptly.
Training, Information and Supervision
All staff receive induction training on health and safety, with further instruction focused on safe moving practices, manual handling, vehicle safety and emergency procedures. Additional training is provided where job roles or equipment change, or where refreshed knowledge is required.
Supervisors monitor working practices on site to ensure that procedures are followed and provide guidance, coaching and correction where necessary. Health and safety messages are reinforced through regular briefings and updates.
Accident Reporting and Emergency Procedures
All accidents, injuries, incidents and near misses must be reported as soon as possible. Enfield Movers records and investigates these events to identify causes and prevent recurrence. Where required, incidents are reported to the relevant authorities in line with legal obligations.
Employees are instructed in emergency procedures, including what to do in case of fire, serious injury, dangerous occurrences or road traffic incidents. First aid provisions appropriate to the nature and scale of our activities are maintained and made accessible to staff.
Health, Wellbeing and Fitness for Work
Enfield Movers recognises the physical nature of removal work and the importance of employee wellbeing. Staff are encouraged to report any health conditions that might affect their ability to work safely so that appropriate adjustments can be considered.
Employees must not work under the influence of alcohol, drugs or substances that impair judgement or performance. Where relevant, fitness-to-drive and fitness-to-work standards are applied and reviewed.
Consultation and Continuous Improvement
We value input from employees on health and safety matters. Staff are encouraged to make suggestions, raise concerns and participate in improving safety practices. Feedback from customers and incident investigations is also used to enhance our systems.
This Health and Safety Policy is reviewed regularly to ensure it remains effective, relevant and aligned with current legislation and best practice in the removals industry. Updated versions are communicated to all employees and made available to customers on request.
